Moon Palace The Grand Cancun All Inclusive, Alfredo V. Bonfil
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Key details
About Resort
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,,
Alfredo V. Bonfil,
Mexico,
77500,
Quintana Roo
-
Near the amusement park
Great
8.5
8.3
/10
2.7
3.1
/5
Loved by guests
Spacious room
Excellent service
Delicious food
Heated pools
"There were numerous pools, so no one had to wake up at 6am to reserve sun beds, lots of activities for kids."
Farid from United Kingdom
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"The activities for kids are unreal water park has multiple levels for all ages, the dreamery play center itself was worth it."
Darin K from Canada
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"The restaurant options are excellent and the number and variety of activities for adults & children are fabulous."
Sukwinder from United States
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Moon Palace The Grand Cancun All Inclusive showcases a luxurious resort experience with numerous leisure amenities, including a water park and a wellness spa. This family-friendly, 5-star hotel offers a comprehensive all-inclusive package and features modern architecture alongside tropical landscapes.
Rooms & Amenities
The hotel features spacious accommodations with air conditioning and balconies providing garden views. Rooms include a mini-bar, an espresso coffee machine, and a double whirlpool tub for relaxation.
Dining & Nearby Options
On-site dining options include numerous restaurants serving diverse cuisines, with highlights such as authentic Mexican flavors accompanied by live Mariachi music. Guests can also enjoy 24-hour room service.
Leisure & Entertainment
Leisure activities include access to a wellness spa with luxury treatments, a water park featuring slides, and oceanfront access for water sports. The resort provides entertainment such as traditional Mexican shows, with options for nighttime fun.
Business & Transportation
Moon Palace The Grand Cancun is equipped with a business center and offers meeting facilities for corporate events. Transportation options include shuttle services to Cancun, located just 15 km away.
Must-do experiences
Visit Tulum's ancient ruins for stunning coastal views.
Relax at the secluded Playa del Carmen for pristine beaches.
Savor cochinita pibil at a local market for authentic flavor.
Explore the art scene at Museo Maya de Cancun nearby.
Take a day trip to Isla Mujeres for snorkeling adventures.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Grand Swim Up Suite Garden View
2 persons
77 m²
1 King-size bed
Shower
Private pool
room details
Grand Honeymoon Suite King Size Bed
2 persons
77 m²
1 King-size bed
Shower
Coffee machine
room details
Grand Deluxe Suite Garden View 2 at Punta Cana
2 persons
77 m²
1 King-size bed
Shower
Coffee machine
room details
Grand Governor Suite King Size Bed
2 persons
151 m²
1 King-size bed
Shower
Coffee machine
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Snorkelling
Horseback riding
Cycling
Tennis court
Bowling
Golf course
Billiard tables
Table tennis
Yoga class
Sports trainer
Aerobics
Fishing
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Children's play area
Toys
Kids club
Game room
Spa & Leisure
Rooftop pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
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Dining Onsite
Moon Palace The Grand Cancun offers an exquisite array of dining venues, showcasing diverse cuisines from around the globe. From hearty buffets to intimate a la carte experiences, guests can indulge in flavors that celebrate tradition, creativity, and a warm atmosphere, perfect for families and couples alike.
THE GRAND BUFFET
International buffet
Ambiance
Family-friendly, Modern
Key Offerings
A vibrant buffet featuring live cooking stations and a range of vegetarian, vegan, gluten-free, and dairy-free options.
Reservation
No
Open for breakfast, lunch, and dinner; 06:30 - 16:00 and 18:00 - 23:00 daily.
JADE
Asian
Ambiance
Family-friendly, Modern, Romantic
Key Offerings
Dine on authentic Asian dishes with vegetarian, vegan, gluten-free, and dairy-free alternatives, surrounded by elegant decor.
Reservation
Recommended
Open for dinner; 17:30 - 23:00 daily.
LE CHÂTEAU (Adults Only)
French
Ambiance
Romantic
Key Offerings
Experience exquisite French cuisine in an elegant setting, perfect for intimate evenings with vegetarian, vegan, gluten-free, and dairy-free options.
Reservation
Recommended
Open for dinner; 18:00 - 23:00 daily.
TAVOLA
Italian
Ambiance
Family-friendly, Modern
Key Offerings
Enjoy authentic Italian flavors for lunch and dinner, with vegetarian, vegan, gluten-free, and dairy-free selections available.
Reservation
No
Open for lunch and dinner; 12:00 - 17:00 and 18:00 - 23:00 daily.
HABIBI (Lebanese Cuisine)
Lebanese
Ambiance
Family-friendly, Modern
Key Offerings
Savor a variety of Lebanese dishes suited for all dietary preferences at breakfast, lunch, and dinner.
Reservation
No
Open for breakfast, lunch, and dinner; 07:00 - 16:00 and 18:00 - 23:00 daily.
JC STEAKHOUSE
Steakhouse
Ambiance
Modern
Key Offerings
A fine selection of prime cuts and grilling specialties, catering to diverse dietary needs.
Reservation
No
Open for dinner; 07:00 - 23:00 daily.
CUSCO
Peruvian
Ambiance
Family-friendly
Key Offerings
A blend of traditional Peruvian meats and local ingredients served at breakfast, lunch, and dinner.
Reservation
No
Open for breakfast, lunch, and dinner; 07:00 - 16:30 and 18:00 - 23:00 daily.
CARIBEÑO
Caribbean
Ambiance
Family-friendly, Modern
Key Offerings
Indulge in Caribbean flavors, with options for all dietary preferences available during breakfast, lunch, and dinner.
Reservation
No
Open for breakfast, lunch, and dinner; 07:00 - 16:30 and 18:00 - 23:00 daily.
CASA MIA
Mexican
Ambiance
Family-friendly, Modern
Key Offerings
Delight in authentic Mexican cuisine during dinner. Options for dietary needs included.
Reservation
No
Open for dinner; 18:00 - 23:00 (Monday, Wednesday, Friday, Sunday).
LA CANTINA
Mexican
Ambiance
Family-friendly, Modern
Key Offerings
Savor traditional Mexican dishes during select evenings.
Reservation
No
Open for dinner; 18:00 - 23:00 (Tuesday, Thursday, Saturday).
LOS TACOS-SNACK
Mexican
Ambiance
Family-friendly, Traditional
Key Offerings
Enjoy casual dining with Mexican snacks, perfect for lunch and dinner.
Reservation
No
Open for lunch and dinner; 11:00 - 23:00 daily.
SNACK SELVA
Snack Bar
Ambiance
Family-friendly
Key Offerings
A casual spot for light snacks, ideal for midday cravings.
Reservation
No
Open for lunch; 11:00 - 17:00 daily.
SNACK WATER PARK
American
Ambiance
Family-friendly
Key Offerings
Casual dining featuring American favorites during fun-filled days at the water park.
Reservation
No
Open for lunch; 11:00 - 17:00 daily.
THE GRILL
Argentinian
Ambiance
Family-friendly, Modern
Key Offerings
Experience Argentinian barbecue with vegetarian, vegan, gluten-free, and dairy-free options.
Reservation
No
Open for dinner; 18:00 - 23:00 daily.
UNIQUE BAR AND SNACKS ADULTS POOL
Snack Bar
Ambiance
Modern
Key Offerings
An adults-only poolside place offering light snacks and beverages.
Reservation
No
Open for lunch; 10:00 - 18:00 daily.
TAPAS AND VINO
Spanish
Ambiance
Modern
Key Offerings
Enjoy a delightful cocktail hour with tapas in a vibrant atmosphere.
Reservation
No
Open during cocktail hours; 16:00 - 23:00 daily.
BOULANGERIE (Crepes, Ice Cream, Paninis and Snack Service)
Bakery
Ambiance
Modern
Key Offerings
A delightful venue for crepes, ice cream, and quick snacks available all day long.
Reservation
No
Open all day; 00:00 - 23:30 daily.
BEACH CLUB - SNACK AND BAR
Snack Bar
Ambiance
Modern
Key Offerings
Relax by the beach with snacks and drinks available at your convenience.
Reservation
No
Open for lunch; 10:00 - 18:00 daily.
LOBBY BAR
Bar
Ambiance
Modern
Key Offerings
A chic space for cocktails and conversation, perfect for unwinding after a day of adventure.
Reservation
No
Open for cocktail hour; 09:00 - 01:00 daily.
THE LIBRARY - SPEAK EASY BAR (Adults Only)
Bar
Ambiance
Modern
Key Offerings
An exclusive adults-only setting for sophisticated cocktails and a relaxed vibe.
Reservation
No
Open for cocktail hour; 18:00 - 01:00 daily.
WIRED LOUNGE - KIDS AND TEENS
Snack Bar
Ambiance
Family-friendly
Key Offerings
A comfortable lounge with snacks and activities for kids and teenagers.
Reservation
No
Open daily; 10:00 - 00:00.
UNIQUE NIGHT CLUB (Adults Only)
Night Club
Ambiance
Modern
Key Offerings
An exciting nightlife destination for adults, featuring entertainment and drinks.
Reservation
No
Open on select nights; 22:30 - 03:00 (Monday, Wednesday, Friday).
THE NINTH PIN BOWLING AND SNACK BAR
Snack Bar
Ambiance
Family-friendly
Key Offerings
Bowling and snacks, ideal for families seeking fun and relaxation.
Reservation
No
Open daily; 10:00 - 01:00.
CIRCUS (Kids Food)
International
Ambiance
Family-friendly
Key Offerings
A delightful restaurant tailored for kids, featuring fun and tasty menu options.
Reservation
No
Open for dinner; 18:00 - 23:00 daily.
KASSETTE KARAOKE BAR (Adults Only)
Bar
Ambiance
Casual
Key Offerings
An entertaining karaoke bar for adults, perfect for a lively evening atmosphere.
Reservation
No
Open for evening fun; 18:00 - 00:00 daily.
Location
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,,
Alfredo V. Bonfil,
Mexico,
77500,
Quintana Roo
Map view
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,,
Alfredo V. Bonfil,
Mexico,
77500,
Quintana Roo
City landmarks
Landmark
Moon Palace
850 m
Spa Centre
Spa
1.3
km
Landmark
Moon Palace Golf Club
1.3
km
Theme Park
Xoximilco
3.1
km
Theme Park
Ventura Park Cancun
4.3
km
Landmark
Piston Pueblo
3.0
km
Golf Course
Riviera Cancun Golf Resort
2.9
km
Amusement Park
Wet 'n Wild
4.3
km
Golf Course
TPC Cancun Country Club
4.8
km
Golf Course
Cancun Country Club
4.8
km
Nearby
Event hall
Moon Palace Arena
340 m
Restaurants
La Gondola
450 m
Carretera Cancun-Chetumal
Momo
1.2
km
Moon Palace Complex Adjacent to lobby
Palapa Fragata
1.1
km
Carretera Cancun-Chetumal Km. 340 Moon Palace Golf & Spa Resort
Explore Alfredo V. Bonfil
Local Delights Near Moon Palace The Grand Cancun
Top Attractions
Activities
Dining
Entertainment
Moon Palace
11 minutes' walk
A luxurious resort with expansive grounds and activities, featuring beautiful pools and world-class dining options.
Moon Palace Arena
5 minutes' walk
A premier entertainment venue hosting concerts, events, and sporting competitions, offering a vibrant atmosphere.
Xoximilco
10 minutes' drive
A picturesque park featuring traditional Mexican boats, live mariachi music, and cultural dining experiences.
Ventura Park Cancun
10 minutes' drive
An amusement park boasting water attractions, thrill rides, and family-friendly entertainment for all ages.
Moon Palace Golf Club
16 minutes' walk
A stunning 27-hole golf course perfect for players of all levels, offering breathtaking views of the landscape.
Spa
16 minutes' walk
A tranquil spa offering a variety of wellness treatments, yoga sessions, and relaxing massages for rejuvenation.
Wet 'n Wild
10 minutes' drive
A waterpark filled with exhilarating slides and relaxation pools, great for both thrill-seekers and families.
Piston Pueblo
10 minutes' drive
An adventure park featuring off-road vehicles for a thrilling experience through the diverse terrains of the area.
La Gondola
6 minutes' walk
An Italian restaurant known for its cozy ambiance, offering delicious pasta and pizza made from fresh ingredients.
Momo
14 minutes' walk
A contemporary Asian eatery famous for its sushi and vibrant atmosphere, perfect for a casual night out.
Palapa Fragata
14 minutes' walk
A beachfront restaurant serving fresh seafood and traditional dishes, offering stunning ocean views and a relaxed vibe.
Moon Palace Arena
5 minutes' walk
A vibrant venue for live musical performances and events, creating an exciting atmosphere for all ages.
Local Bars
10 minutes' drive
A collection of lively bars offering live music and a casual vibe, perfect for a fun night out with friends.
Getting around
City Centre
Alfredo V. Bonfil29 min
·
19.1
km
Airports
Cancun International Airport (CUN)19 min
·
12.3
km
Isla Mujeres, Quintana Roo (ISJ)61 min
·
40.2
km
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.5
8.5/10 based on 307 reviews
Jack
United Kingdom,
February
2025
7.8/10
I had a pleasant stay at the resort, with spacious and well-equipped rooms that made my family feel comfortable. The location was lovely, allowing for nice morning walks to a nearby coffee shop. However, navigating between the rooms was a hassle; we often needed a buggy to visit each other. While the service was generally good, I did encounter some rude staff members at times.
Rooms
8.0
The rooms were spacious and well-equipped, providing a comfortable stay for my family.
Service
7.0
Service was generally friendly and accommodating, but there were moments of rudeness from some staff members.
Location
9.0
The resort is in a lovely area, perfect for morning walks to the coffee shop, enhancing the overall experience.
Dining
Facilities
7.0
The facilities were decent, though I felt that some areas could use a little more attention.
Emerson
United Kingdom,
January
2025
6.6/10
My stay at this resort spa was a mixed bag. On the bright side, the rooms were clean and well-maintained, and the amenities offered a nice touch to the overall experience. However, I did encounter some issues with the service that dampened my visit, and the dining options could really use some expansion. Overall, the resort has its strengths, but there's definitely room for improvement.
Rooms
7.0
The rooms were clean and comfortable, providing a decent space to relax, but I did notice a leaky bathroom, which wasn't ideal.
Service
5.0
Unfortunately, the service left a lot to be desired. I felt quite disrespected at times, especially when they held me back due to a missing card.
Location
8.0
The location was lovely, and I truly enjoyed my morning walks to a nearby coffee shop, which added a charming touch to my stay.
Dining
5.0
The dining experience felt a bit limited; while the meals were presented nicely, I was hoping for more variety in options.
Facilities
6.0
The facilities were adequate, with the pool area being a highlight, but I did encounter some maintenance issues that could use attention.
Ava
United Kingdom,
January
2025
7.4/10
I had a pretty mixed experience at this resort. The rooms were nice, but they were quite far apart, making it a bit inconvenient for family visits. The service was good overall, but I did face a hiccup with the check-in process. I really enjoyed the surroundings, especially the short walks to get coffee in the mornings. The amenities and dining could also be improved a bit, but it was still a decent spot for a family getaway.
Rooms
7.0
The rooms were amazing and comfortable enough, but they were located too far from each other, and we needed a buggy to visit family.
Service
6.0
Service was friendly and accommodating, although there was an issue at check-in due to not having the card I used for the booking.
Location
9.0
The hotels surroundings are beautiful and clean, and I loved the walk to the coffee shop each morning.
Dining
7.0
Dining was quite elaborate, but nothing particularly stood out to me.
Facilities
8.0
The resort offers a good range of facilities, which were generally well-maintained.
Isaac
United Kingdom,
December
2024
7.0/10
This resort spa offers a mix of luxurious amenities and inviting surroundings, making for a pleasant stay. The rooms are spacious and well-equipped, although I did encounter a leaky bathroom that dampened my experience a bit. The dining options provided a nice variety of local pastries, but I felt the breakfast could use some enhancement. The location is beautiful, especially since I enjoyed taking morning walks to the nearby coffee shop. Unfortunately, the service left something to be desired as I experienced some unhelpful interactions.
Rooms
7.0
The rooms are spacious and well-equipped, but I had to deal with a leaky bathroom.
Service
5.0
The staff could be more accommodating; my experience with them wasn't ideal.
Location
9.0
The hotel's location is beautiful, and I loved walking to the coffee shop each morning.
Dining
6.0
The dining options included local pastries, but the overall breakfast experience could be better.
Facilities
8.0
The resort provides luxurious amenities, but some areas could use a bit more attention.
Luxurious amenities
Leaky bathroom
Christina
United Kingdom,
September
2024
7.0/10
I recently stayed at the resort spa and found it a peaceful escape. The rooms were spacious and well-equipped, making for a comfortable stay. However, I did face a bit of an issue with the staff, who seemed a little unfriendly towards non-members. The dining options were decent but could use more variety, especially for breakfast. Overall, the value for money was fair, but I would have appreciated a warmer reception.
Rooms
8.0
The rooms were spacious and well-equipped, providing a comfortable atmosphere for relaxation.
Service
5.0
Unfortunately, I experienced some rudeness from the staff, especially towards non-members, which made the service feel less welcoming.
Location
8.0
The location of the resort is quite nice, offering proximity to various activities and beautiful walks.
Dining
6.0
The dining was satisfactory, but I was hoping for more gourmet options, especially at breakfast.
Facilities
8.0
The facilities were generally good, particularly the spa area, which was well-maintained and inviting.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Moon Palace The Grand Cancun All Inclusive guests are invited to a full breakfast served for free.
Pets
Pets are not allowed.
Languages
English, Spanish
Number of rooms:
1153
FAQs
About Moon Palace The Grand Cancun All Inclusive
How far is Moon Palace The Grand Cancun All Inclusive from Cancun International Airport?
The hotel is located 14 km from Cancun International Airport, approximately a 20-minute drive.
What time can I check in and check out at Moon Palace The Grand Cancun All Inclusive?
Check-in is at 15:00 and check-out is at 12:00.
Does Moon Palace The Grand Cancun All Inclusive have a private beach?
Yes, the hotel features direct access to a private beach area.
What dining options are available at Moon Palace The Grand Cancun All Inclusive?
The hotel includes multiple on-site dining options, featuring international and Mexican cuisines.
Is parking available at Moon Palace The Grand Cancun All Inclusive?
Free private parking is available on-site without the need for a reservation.
What amenities can guests find in their rooms at Moon Palace The Grand Cancun All Inclusive?
Rooms include air conditioning, a flat-screen TV, a coffee machine, and complimentary toiletries.
Does Moon Palace The Grand Cancun All Inclusive offer any family-friendly amenities?
Yes, the hotel features a kids' club, playground, and children's buffet.
Are spa services available at Moon Palace The Grand Cancun All Inclusive?
The hotel offers a full-service spa, including treatments like massages, facials, and body wraps.
What are the check-in arrangements for late arrivals at Moon Palace The Grand Cancun All Inclusive?
The hotel has a 24-hour reception, accommodating late check-ins.
What nearby attractions can guests visit when staying at Moon Palace The Grand Cancun All Inclusive?
Nearby attractions include La Isla Shopping Mall (25 km), Coco Bongo (28 km), and Beto Avila Stadium (27 km).
Is free Wi-Fi available at Moon Palace The Grand Cancun All Inclusive?
Yes, free Wi-Fi is available throughout the property.