Explore a range of transportation options for your spa getaway
City Centre
Alfredo V. Bonfil
11.9
mi
Airports
Cancun (CUN)
7.6
mi
Isla Mujeres (ISJ)
25.0
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Really good Steakhouse Experience
“During my stay, I dined at the Steak House twice and was truly impressed by the quality of the food. The cuts of meat were cooked to perfection, and the recommendations from the wait staff were spot on. Both Henry and Adan provided really good service, making our meals even more enjoyable. I can't recommend this place enough for anyone who values a good steak dinner!” view full review
Fun Water Park
“The Grand's water park was a fantastic highlight of our trip. My kids had an absolute blast exploring the various slides and attractions. They loved the options available for both children and adults, ensuring that everyone had an amazing time. It truly kept the little ones entertained for hours!” view full review
Great Spa Experience
“I treated myself to some relaxation time at the spa, and it was heavenly. The spa facilities were luxurious and well-maintained. The treatments offered were superb and left me feeling rejuvenated. I highly recommend indulging in a spa session during your stay for a truly calming experience!” view full review
Fantastic Evening Shows
“The entertainment provided at the Grand was fantastic! We enjoyed several shows at the theater, with each performance being creative and engaging. The variety of entertainment available ensured that our family had something fun to look forward to every night. It's a great way to wrap up a day full of activities!” view full review
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Horseback riding
Cycling
Tennis court
Bowling
Golf course
Billiard tables
Table tennis
Yoga class
Sports trainer
Fishing
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Board games
Children's menu
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room
Spa & Leisure
Rooftop pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Massage
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Show more
Location
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,,
Alfredo V. Bonfil,
Mexico,
77500,
Quintana Roo
Map view
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,,
Alfredo V. Bonfil,
Mexico,
77500,
Quintana Roo
City landmarks
Moon Palace
2800 ft
Spa Centre
Spa
4200 ft
Moon Palace Golf Club
4300 ft
Theme Park
Xoximilco
1.9
mi
Theme Park
Ventura Park Cancun
2.7
mi
Carr. Cancun - Tulum
Piston Pueblo
1.8
mi
Golf Course
Riviera Cancun Golf Resort
1.8
mi
Amusement Park
Wet 'n Wild
2.6
mi
Golf Course
TPC Cancun Country Club
3.0
mi
Golf Course
Cancun Country Club
3.0
mi
Nearby
Event hall
Moon Palace Arena
1200 ft
Restaurants
La Gondola
1500 ft
Carretera Cancun-Chetumal
Momo
3900 ft
Moon Palace Complex Adjacent to lobby
Palapa Fragata
3800 ft
Carretera Cancun-Chetumal Km. 340 Moon Palace Golf & Spa Resort
Reviews and Ratings
<br />
Feedback from previous guests about their experience.
70%
loved the resort and would return for another relaxing stay
Luxurious amenities
Beautiful surroundings
Leaky bathroom
Unaccommodating service
7.0/10
Very good
Rooms
7.4
Location
8.6
Service
5.2
Dining
6.0
Guest reviews
7.0/10
based on 5 reviews
8.5
8.5/10 based on 247 reviews
Jack
United Kingdom,
February
2025
7.8/10
I had a pleasant stay at the resort, with spacious and well-equipped rooms that made my family feel comfortable. The location was lovely, allowing for nice morning walks to a nearby coffee shop. However, navigating between the rooms was a hassle; we often needed a buggy to visit each other. While the service was generally good, I did encounter some rude staff members at times.
Rooms
8.0
The rooms were spacious and well-equipped, providing a comfortable stay for my family.
Service
7.0
Service was generally friendly and accommodating, but there were moments of rudeness from some staff members.
Location
9.0
The resort is in a lovely area, perfect for morning walks to the coffee shop, enhancing the overall experience.
Dining
Facilities
7.0
The facilities were decent, though I felt that some areas could use a little more attention.
Emerson
United Kingdom,
January
2025
5.8/10
My stay at this resort spa was a mixed bag. On the bright side, the rooms were clean and well-maintained, and the amenities offered a nice touch to the overall experience. However, I did encounter some issues with the service that dampened my visit, and the dining options could really use some expansion. Overall, the resort has its strengths, but there's definitely room for improvement.
Rooms
7.0
The rooms were clean and comfortable, providing a decent space to relax, but I did notice a leaky bathroom, which wasn't ideal.
Service
5.0
Unfortunately, the service left a lot to be desired. I felt quite disrespected at times, especially when they held me back due to a missing card.
Location
8.0
The location was lovely, and I truly enjoyed my morning walks to a nearby coffee shop, which added a charming touch to my stay.
Dining
5.0
The dining experience felt a bit limited; while the meals were presented nicely, I was hoping for more variety in options.
Facilities
6.0
The facilities were adequate, with the pool area being a highlight, but I did encounter some maintenance issues that could use attention.
Ava
United Kingdom,
January
2025
7.4/10
I had a pretty mixed experience at this resort. The rooms were nice, but they were quite far apart, making it a bit inconvenient for family visits. The service was good overall, but I did face a hiccup with the check-in process. I really enjoyed the surroundings, especially the short walks to get coffee in the mornings. The amenities and dining could also be improved a bit, but it was still a decent spot for a family getaway.
Rooms
7.0
The rooms were amazing and comfortable enough, but they were located too far from each other, and we needed a buggy to visit family.
Service
6.0
Service was friendly and accommodating, although there was an issue at check-in due to not having the card I used for the booking.
Location
9.0
The hotels surroundings are beautiful and clean, and I loved the walk to the coffee shop each morning.
Dining
7.0
Dining was quite elaborate, but nothing particularly stood out to me.
Facilities
8.0
The resort offers a good range of facilities, which were generally well-maintained.
Isaac
United Kingdom,
December
2024
7.0/10
This resort spa offers a mix of luxurious amenities and inviting surroundings, making for a pleasant stay. The rooms are spacious and well-equipped, although I did encounter a leaky bathroom that dampened my experience a bit. The dining options provided a nice variety of local pastries, but I felt the breakfast could use some enhancement. The location is beautiful, especially since I enjoyed taking morning walks to the nearby coffee shop. Unfortunately, the service left something to be desired as I experienced some unhelpful interactions.
Rooms
7.0
The rooms are spacious and well-equipped, but I had to deal with a leaky bathroom.
Service
5.0
The staff could be more accommodating; my experience with them wasn't ideal.
Location
9.0
The hotel's location is beautiful, and I loved walking to the coffee shop each morning.
Dining
6.0
The dining options included local pastries, but the overall breakfast experience could be better.
Facilities
8.0
The resort provides luxurious amenities, but some areas could use a bit more attention.
Luxurious amenities
Leaky bathroom
Christina
United Kingdom,
September
2024
7.0/10
I recently stayed at the resort spa and found it a peaceful escape. The rooms were spacious and well-equipped, making for a comfortable stay. However, I did face a bit of an issue with the staff, who seemed a little unfriendly towards non-members. The dining options were decent but could use more variety, especially for breakfast. Overall, the value for money was fair, but I would have appreciated a warmer reception.
Rooms
8.0
The rooms were spacious and well-equipped, providing a comfortable atmosphere for relaxation.
Service
5.0
Unfortunately, I experienced some rudeness from the staff, especially towards non-members, which made the service feel less welcoming.
Location
8.0
The location of the resort is quite nice, offering proximity to various activities and beautiful walks.
Dining
6.0
The dining was satisfactory, but I was hoping for more gourmet options, especially at breakfast.
Facilities
8.0
The facilities were generally good, particularly the spa area, which was well-maintained and inviting.
Want to see exclusive early booking offers?
Access special rates now and plan your next wellness retreat!
Macdonald Elmers Court Hotel
Vitalclass Lanzarote Resort (Adults Only)
Crieff Hydro
Jumeirah Al Naseem Dubai
Roda Beach Resort & Spa
Constance Lemuria
Aluasoul Mallorca Resort - Adults Only
Marriott'S Marbella Beach Resort
Ocean Blue & Sand Beach Resort
Lion Quays Resort
Alua Suites Fuerteventura
Thavorn Beach Village Resort & Spa Phuket